ePro Building FAQ's

Frequently Asked Questions for ePRO builders

Why can I see the ePRO patient's email address I am typing?
Q. Why can I see the ePRO patient's email address I am typing? A. We made the update to allow masking fo patient email, but do not force the masking...
Mon, 16 Oct, 2017 at 1:17 PM
When subject withdraws, does subject continue to have access to ePRO forms?
Q. When subject withdraws, does subject continue to have access to ePRO forms? A. No, Once the transaction date on end of study or withdraw form has bee...
Tue, 27 Mar, 2018 at 6:57 PM
Why can't subject level user see the form on their device? I set up the form correctly.
Q. Why can't subject level user see the form on the device? Did I set up the form correctly? A. Be sure you set up the eDiary configuration for tha...
Wed, 18 Oct, 2017 at 10:45 AM
How Do I Send Surveys to Patients?
EPRO is baked right into Clinical Studio and Trialkit. In other words, simply including the forms in the study like you do all other CRFs will make them par...
Tue, 12 Dec, 2017 at 7:24 AM