Getting Started FAQs

Signing Up For TrialKit
Important: Most users of TrialKit (formerly Clinical Studio) do not sign up on their own. An access link is emailed to most users by their study Administrat...
Sat, 29 Feb, 2020 at 10:06 AM
Where To Start?
If you have logged in and don't know where to begin, you're in the right place! Access and permissions to Clinical Studio's functions are...
Tue, 30 May, 2017 at 7:04 AM
Why do I not see my study when I login?
All the studies you have access to appear on the right side of your screen when logged in.  Note, you will not see a dropdown field like the one ...
Fri, 3 Jun, 2016 at 9:51 AM
How Do I Create A Study?
Its very simple and only takes one minute!  Read how to create a study here.
Tue, 8 Dec, 2015 at 12:43 PM
How do I Log In?
If you have been provided access to an existing study or if you created your own account, you should have received an email from 'Webmaster@cls...
Mon, 21 Oct, 2019 at 8:43 PM
The Basics - Data Entry and Queries
This article serves as a general single-source guide for end-users at the data entry and review levels. The objectives of this instruction include:  Acce...
Sat, 14 Mar, 2020 at 3:56 PM
What is a Website Host?
A Website Host is created every time someone registers for an account. Each account is capable of hosting multiple independently-operated studi...
Mon, 22 Aug, 2016 at 12:48 PM
I'm not getting a login email from the system
If your study Administrator has added you to the system, an email will be automatically sent which includes instructions for logging in and a link to the we...
Wed, 20 Sep, 2017 at 1:00 PM
Is Clinical Studio HIPAA Compliant?
This is a great question and one that can be answered the same way for any self-developed data collection tool like Clinical Studio. While the datacenters a...
Wed, 9 May, 2018 at 7:38 AM
Privacy and GDPR
25 May 2018 marks the start of enforcement of the European Union’s General Data Protection Regulation. This new piece of legislation has had a great impact ...
Fri, 18 May, 2018 at 12:36 PM