Site Coordinator/End User FAQs
Read the Getting Started FAQ here to get up and running on Clinical Studio.
Tue, 5 Jul, 2016 at 8:54 AM
Question: How do I log in to the Android or IOS Application? Answer: After you download the TrialKit app from the Google Play Store or the Apple App Sto...
Wed, 10 Oct, 2018 at 7:23 AM
Question: What if I am having issues or receiving errors when using the Android or IOS mobile app Answer: Check the following three items: 1) Check...
Wed, 10 Oct, 2018 at 7:21 AM
Web Version
1) If you forgot your password click the "Forgot Sign In" link on top right hand portion of screen.
...
Tue, 5 Jul, 2016 at 8:52 AM
If you have question on the design or protocol of the study please contact your Study Manager for more information.
Sat, 4 Jun, 2016 at 4:55 AM
As best practice, Clinical Studio does not recommend opening multiple windows/tabs because it may lead to conflicts with saving data if multiple subject r...
Tue, 5 Jul, 2016 at 8:58 AM
If you are unable to open the Subject Manager, contact your study Administrator for appropriate permissions to be granted.
If you have opened the Su...
Wed, 27 Apr, 2016 at 1:59 PM
Q: My Subject Visits and Events Manager Page is running slower and slower because of the high volume of records we enter for the subjects. Is there anything...
Tue, 19 Jun, 2018 at 3:43 PM
There is two ways to mark inventory as accepted and ready to assign to subjects:
Via Mobile:
1) Scan in bar-code and when prompted mark accept...
Wed, 15 Jun, 2016 at 10:15 AM
Entering one date for each interval of forms
On the Mobile App:
Enter date using the date controll...
Wed, 25 May, 2016 at 6:46 AM